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Clearvision SCM Support Solution

Clearvision SCM Support Solution

On Friday 11th March 2011 the Clearvision Support Helpdesk will be upgraded in order to give users the following benefits:

  • Faster, direct workflow making it easier for you to get the help you need for Subversion, Git, Mercurial, Atlassian, IBM Rational and the other supported products
  • Publically available forums for Frequently Asked Questions and Help
  • Easy links to all Clearvision product documentation including Agile SCM
  • The ability to share support tickets within your organisation with permission to view, or to update.

Please note, following the move all existing support tickets (closed and open) will continue to be available in the original system for a short time but will not be transferred to the new helpdesk solution. Following the helpdesk change all new tickets will need to be raised in the new location.

The new Clearvision Support Helpdesk is available here.

Existing support users will be asked to re-register on the new helpdesk in order to:

  • Take advantage of the improved security in the new helpdesk.
  • Create individual logins which will allow issue sharing within a company.

For any further information on using the new helpdesk please refer to the following instructions:

Clearvision Helpdesk Instructions

Alternatively you can email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Clearvision provide a range of support services designed to suit the needs of your organisation including Subversion Support, Atlassian Support, Git Support, Mercurial Support, IBM Rational Support also covering any vendor-products such as ClearCase Support, ClearQuest Support, JIRA Support and Confluence Support. Contact Us for more information.

Clearvision support provides access to Subversion FAQ, Subversion HowTo, Subversion Help, Git FAQ, Git HowTo, Git Help, Mercurial FAQ, Mercurial HowTo, Mercurial Help, ClearCase FAQ, ClearCase HowTo, ClearCase Help, JIRA FAQ, JIRA HowTo, JIRA Help, Confluence FAQ, Confluence HowTo, Confluence Help.