The Clearvision IBM Rational support offering is designed to appeal to organisations of all sizes and can be tailored to best fit your requirements, whether you need Clearvision to cover defined periods of holiday/sickness or to have a technical expert on daily standby, Clearvision are able to assist.”

Clearvision have over 10 years of experience designing and implementing solutions which use the full suite of IBM Rational products.

Furthermore Clearvision is an IBM Tier One partner which gives us access to the IBM  knowledge database and partner research, support and help facilities should that be required.

Clearvision support staff have experience from thousands of customer sites covering a wide variety of technical environments and have previously resolved all manner of customer issues. Support is assigned in 15 minute intervals, if your problem requires an onsite visit Clearvision will invoice per half day as a 4 hourly block plus expenses (at the Additional Support Hourly rate).

Support tickets can be raised via phone, email or the website.