With technical expertise and an in-depth knowledge in SCCM solutions, Clearvision will provide a quick resolution to even the most complex problems.
Dedicated support resources ensure a quality rapid response.
Reduce the inconvenience and costs associated with downtime allowing your staff to concentrate on their strengths.
Get a dedicated service at a fraction of the cost required to employ a permanent desktop support member and reduce risk with complete control over the support contract; it can be terminated when you decide.
The SLA supporting each contract ensures each client receives a guaranteed and measurable service. Although a Google search can provide a wide variety of potential answers; Clearvision’s support staff provide a support service that’s personal, interactive and always delivers the correct solution.
Start concentrating on your company's core objectives; to improve productivity and business efficiency and stop dealing with tedious, disruptive support issues.
Accountability - If a permanent support person makes a mistake, time is spent fixing it - at your cost; an outsourced partner will be liable to absorb the costs of any mistakes.
Clearvision can manage those occasions when your key staff are on vacation or off sick.
Clearvision can tailor the SLA to meet your business needs.
Some customers Clearvision support:
Clearvision have three levels of commercial SCCM support designed to appeal to organisations of all sizes.
Ideal for companies who require occasional support to reduce exposure and risk of downtime.
Premier support is ideal for companies with a large user base or a complex development suite of tools where downtime prevention is crucial.
Elite support is suitable for large companies who require one single custom support plan over a 12 month period.
Select your package