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Relax, we’ve got this.

Comprehensive Support for Atlassian, Git and more.

From Atlassian's No.1 Global Partner.

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Technical expertise to ensure continuous coverage support icon Regardless of which support package you choose, Clearvision provides:

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Dedicated Support Team

Direct access to a senior support team who can solve your issue quickly, reducing downtime.

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Support for Atlassian and other Dev Tools

Complete coverage for your favourite tools. Confluence, JIRA, Git, Subversion and many more covered.

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Global coverage when you need it

Reduce downtime for all of your teams, wherever they are on the map, with industry leading SLAs.

Choose your package below, tell us what you want, and we'll be in touch.

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Premier Support
1
Atlassian's Premier Support team are your dedicated resource for global support and priority escalation. Their dedicated senior support team are on hand to ensure downtime is reduced and you stay productive.
Additional Benefits
  • 24/7 technical support for all of the Atlassian tools.
  • Unlimited support tickets.
  • Procured licenses from Clearvision, managed by your Account Manager.
What’s Covered?

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Price: $35,000
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Learn more about this package:
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Premier support
2
All the benefits of Atlassian Premier Support with additional named contacts and support for more of your favourite tools. Complete peace of mind with global coverage and SLAs that you'd expect.
Additional Benefits
  • As above; 24/7 technical support for all of the Atlassian tools and unlimited support tickets. Plus 7 additional named contacts (10 in total).
  • Support for Advanced Dev tools including Nexus, Sonar, Jenkins, Subversion, Git and Bitbucket.
  • Further tools can be supported on request, including: ClearCase, ClearQuest, RTC and selected Atlassian Marketplace plugins (e.g. Zephyr, Arsenale).
What’s Covered?

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Price: $50,000
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Learn more about this package:
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Enterprise Support
3
Atlassian Premier Support Enterprise is a tailor made package built on top of Atlassian Premier Support Plus, offering a number of additional services.
Additional Benefits
  • As above; 24/7 technical support for all of the Atlassian tools and unlimited support tickets with as many named contacts as you need. Support for Atlassian and Advanced Dev Tools.
  • First line support with administration support. Your complete outsourced solution with help for everything from workflow development to user management, not just technical support.
  • Proactive support monitoring. We'll solve your issues before they happen with regular health checks & reports and bi-annual upgrades, security patching and updates.
What’s Covered?

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Learn more about this package:
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PAY-AS-YOU-GO
4
Complete flexibility from the complete expert resource. All of your tools, all your teams, covered round the clock.
Additional Benefits
  • Purchase support time when you need it - no contracts.
  • Tools covered include all Atlassian tools and others such as Jenkins, Git, Subversion and more.
  • 2 named contacts.
What’s Covered?

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Price: $280 p/h
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Learn more about this package:
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Pay-Monthly
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A flexible monthly support contract - never pay more than you need for your support.
Additional Benefits
  • Fair usage policy means you're covered all year round.
  • Tools covered include all Atlassian tools and others such as Jenkins, Git, Subversion and more.
  • After first year you can cancel within 3 months - no annual contracts.
What’s Covered?

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Learn more about this package:
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