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Zendesk

Six Reasons Zendesk is Number 1

Zendesk is the leading provider of proven, cloud-based help desk software and is the fastest way to enable great customer service. Zendesk allows businesses to easily provide reliable and exceptional customer support anytime, anywhere.

  • Easy to get started
  • Zendesk is ready to use as soon as you create an account so there’s no need for servers or software updates, it’s completely hassle free. Plus it’s web-based and easily accessible anywhere from any device.
  • Easy to engage customers
  • Connect with your customers via multiple service channels including web, email, Twitter, iPhone, iPad, Android, BlackBerry, online chat, community forums, knowledge bases and more.
  • Easy to scale
  • Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets every day.
  • Easy to integrate
  • Integrate with leading CRM and IT systems including Salesforce, NetSuite, Atlassian JIRA, Google Analytics and 80 more. Use our API to integrate with virtually any other web-based application or back-end system.
  • Easy to customize
  • Design your support site to reflect your corporate brand identity and configure your support workflow based on your business processes.

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Zendesk & Clearvision

Many organizations deploy Zendesk independently without the need for any outside assistance. However, some companies simply don't have the time or the resources for complex implementation tasks, such as integrations with other platforms. That's where Clearvision come in. Our experience in change management systems along with our technical consultants that understand process design can help you gain better results and receive greater benefits from your Zendesk deployment. Additionally, As a Platinum Atlassian consulting and development partner, Clearvision can help you effectively integrate Zendesk with your Atlassian tools.

Zendesk Loyalty Scheme

The Clearvision Zendesk Loyalty Scheme provides Zendesk customers value add offerings including free training, support and discounts on Clearvision and Zendesk products and services.