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TM Forum needed a tool that would be flexible and accessible for all members, as well as empowering its member organisations to collaborate effectively and efficiently at scale.
After consulting with its members, Confluence emerged as the clear winner to meet all of TM Forum's requirements.
As an organisation with collaboration at the heart of what it does, discover how TM Forum's unique and innovative use of Confluence empowered its members to overcome the challenges of collaboration at scale and work together to shape the future of teamwork.
Music Choice departments wanted to achieve better communication and collaboration across the organization.
The account manager and Music Choice worked closely together to decide on the best course of action for the company and agreed on a Confluence and JIRA implementation.
The training from Clearvision was very valuable for the team as it saved weeks to on board team, process workflows were established and are being standardized, multiple templates were created for the team additionally projects and guidelines were created for project reviews in Confluence
The Atlassian tools suite allowed the users, developers, and test teams to work side by side during their project phases with complete visibility into each other’s tasks
NetRefer outperforms the competition with the Atlassian stack
NetRefer decided to adopt an assortment of Atlassian tools such as JIRA, JIRA Service Desk, Confluence and Crowd, along with JIRA add-ons like Tempo and Clearvision’s IT Support.
Alongside this, Clearvision provided two days of custom development in order to create a Livechat add-on, which enables NetRefer to embed a chat box into the Service Desk portal for the clients to see once they are logged in.
NetRefer has been using Crowd, a centralised user database management tool that allows different sources to integrate with the tool to enable single sign-on for all linked Atlassian tools.
Clearvision migrated R&D data from existing JIRA and Confluence services to two new servers hosted within NetRefer’s own dedicated environment.