Atlassian Premier Support
Enterprise Grade Atlassian & Open Source Support.
Enterprise Grade Support
The unlimited support package built for the enterprise.
Atlassian’s Premier Support team is your dedicated resource for global support and priority escalation.
Their dedicated senior support team are on hand to ensure downtime is reduced and you stay productive.
This package covers:
You can adopt best practice from the get-go to really get the most out of your investment.
Whether you’re looking for a comprehensive solution, or simply wish to give your team some backup, we’ve got the package for you.
- Guaranteed coverage for Atlassian and Open Source
- 24/7 Coverage
- Unlimited support tickets
- Access to Support wherever I am in the world
As an Atlassian Platinum Solution Partner, we’re here to answer your questions. Contact us today.
Looking for Open Source coverage?
Choose from these enterprise add-ons:
Let your work flow
Get your administrative needs covered. Let us take care of your workflows, schemes, Confluence spaces and more with 36 hours worth of remote user administration (equivalent to 3 hours per month).
Annual Upgrade Package
Let us make sure you keep up-to-date
Forget upgrade headaches – let us take care of major release updates for you. With the Annual Upgrade Package you’ll get 24 hours of consultancy time, ensuring updates are timely and down time is minimised.
Annual Health Check
Support your critical tools
Assurance guaranteed. With an annual health check from one of our consultants you can rest assured your most important tools are running optimally. The price covers 1 day on site with you at a time that suits you.