Atlassian Jira Service Desk


Jira Service Desk is the most collaborative service management solution on the market for IT and customer service teams.

Recognized as a leader in service desk software, Jira Service Desk delivers an effortless experience, adapting seamlessly to the needs of your teams. Simple to set up, with pricing at a fraction of competitors, Jira Service Desk will redefine what IT means to your business!

Enquire about Service Desk licensing

Please fill out the form to make your licence enquiry.

Please fill out the form to make your licence enquiry.

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User-friendly experience

An intuitive interface and self-service portal make it easy for customers to ask request help, submit tickets, search your knowledge bases and track progress on issues.

Real time performance

Increase visibility instantly by linking Service Desk tickets to Jira Software issues, bringing dev and IT teams real time reporting and clear priorities.

Better automation

With Webhooks, REST APIs, UI extensions and more, IT teams can automate changes, actions, triaging and notifications, with simple to implement approval steps.

Go mobile

Integrate with Jira to be alerted to critical issues when you're on the go.

ITIL Certified:

Service requests

Incident management

Problem management

Change management

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Training for Jira Service Desk

Expert-led, Atlassian approved training courses for your teams.

Training course