ARE YOU READY FOR NOVEMBER 15TH 2019, WHEN JIRA SOFTWARE 7.6 AND JIRA SERVICE DESK 3.9 VERSIONS FOR SERVER AND DATA CENTER WILL REACH END OF LIFE?
Don’t panic, simply upgrade. If you’re running a 7.6.x/ 3.9.x version, it’s time to upgrade to the next supported Enterprise release.
As of November 15th, 7.13 and 8.5 for Jira Software and 3.16 and 4.5 for Jira Service Desk will be the two designated releases.
The choice is yours
Version choice is of course, entirely up to you but let’s take a closer look.
Jira 8.5/JSD 4.5 are the first Enterprise-ready opportunity to adopt Jira 8 and JSD 4. What this means is platform improvements, performance, features, and capabilities for success at scale. For customers planning on upgrading to remain on the same version for more than a year, these versions will enable the fastest, fully packed features and mobile-ready version of Atlassian tools. If you require the larger upgrade or to prepare for the UI/UX changes included in Jira 8, moving to Jira 8.5 and Jira Service Desk 4.5 is the best move and a great long-term play.
Jira 7.13/ JSD 3.16 are the most stable releases for some of Atlassian’s largest customers who run the most complex instances. Because they won’t be tackling the breaking changes of a platform upgrade (from 7.x.x to 8.x.x), admins moving to 7.13.x may have an easier upgrade process. If you own Jira Software Data Center, it may also be possible to upgrade with zero or minimal downtime, depending on the complexity of your instance.
If your upgrade strategy is to make smaller but greater frequent jumps between stable releases, your best option may be to move to 7.13/3.16 now while planning for 8.5/4.5 in the next cycle.
The End of Life date for Jira 7.13 and Jira Service Desk 3.16 is November 28, 2020.
Jira 8.5 and Jira Service Desk 4.5 will be Enterprise releases at launch
Earlier this year, Atlassian announced that they are strengthening their Enterprise release offering following feedback from customers. Rather than designating a later bug fix version of a targeted feature release, they announced Jira 8.5 and JSD 4.5 will be Enterprise releases at launch. It’s no surprise so many are looking at these Enterprise releases as the stable, enterprise-ready option to adopt the many performance and platform improvements that shipped in Jira 8.0 and JSD 4.0. Atlassian announced that they will not be adding new features between 8.4/4.4 and the Enterprise release versions, instead taking the entire feature release cycle to focus on additional hardening and testing, certifying these releases from the start.
Let us help
As an Atlassian Platinum Solution partner, we can help you upgrade. Our consultancy team are always available, or if you prefer never to have to upgrade yourself again, our ClearHost managed service can take all that worry away.