Why 68% of businesses still fear cloud hosting – and why you shouldn’t be one of them
The cloud has been around for long enough for it to become part of our everyday vernacular. We take a look at why some companies are still reluctant to embrace it.
Are you afraid of the cloud?
“Cloud computing” as we know it is often credited to Google Executive Chairman Eric Schmidt, who introduced the term at a conference in 2006. Others claim that the “cloud computing” of today was coined a whole decade before that. Either way, we can all agree – it’s been around for long enough for “the cloud” to become part of our everyday vernacular.
So why are companies still reluctant to embrace it?
A recent study into help desk software and cloud deployment by the online hub for help desk buyers, Software Advice, found that just 32% of companies have moved their help desk tools to the cloud, despite the steady rise in the popularity of SaaS and PaaS solutions.
Last year, Gartner reported a “strong demand” for cloud-based customer relationship management (CRM) software, including help desk tools. In light of this, it seems strange that cloud adoption rates are relatively low. The demand is there. The options are available. So what’s the issue?
One of the biggest problems may simply be unfamiliarity and a lack of experience. On-premise deployment is more traditional; it’s what the majority of organisations are likely to be used to – and, as anyone who’s been through a significant change can testify, change can be difficult to manage.
There’s also a lingering perception that on-premise deployment offers a higher degree of flexibility than cloud deployment. In reality, this isn’t the case. Vendors are now offering increasingly providing varied and bespoke deployment – concerns over flexibility shouldn’t factor into the decision-making process.
It’s a similar situation when it comes to questions of security. Interestingly enough, in the Software Advice survey “stronger security”emerged as a benefit of both cloud and on-premise deployment models.
Again then, it would appear lack of experience and unfamiliarity with the cloud is the key roadblock.
Why “lack of experience” isn’t an excuse to stand still
It’s been estimated that just 13% of IT budgets goes towards innovation and new opportunities, yet the tech industry is one of the fastest growing in the world. Think about it – when was the last time you turned on the news or glanced at social media and didn’tcome away wanting the latest in cutting edge technology?
It can be hard to keep up. And that’s exactly why it’s so important that businesses do.
One of the main benefits of the cloud is its ability to adapt and scale. From small businesses to the Enterprise to public sector government bodies, organisations of all sizes are choosing cloud-based hosting options over on-premise hosting.
In fact, 40% of organisations increasing investment in their help desk cloud solutions name department growth as their top reason – as the business grows, the benefits of on-premise deployment falter.
The ever growing support vendors can offer is another factor. CEOs and IT directors name a “modern approach” to “innovation” as their primary reason for investing cloud deployment.
This isn’t surprising. For rapidly-growing organisations, the focus should be on scaling and innovation, not maintenance. When it comes to meeting the dual challenges of staying on top of advancing technology and satisfying customer demand, the support offered by cloud vendors adds another bold tick to the cloud column.
Not to mention the cost benefits, something close to the heart of IT managers:
Cloud deployment offers long and short term financial benefits over on-premise options.
What are you waiting for?
68% of you are in danger of being left behind. Join the cloud today.
Wave goodbye to cloud concerns!
If you’re looking to join the cloud revolution but still have a few worries, download our white paper: Taking Control of Your Hosting. This white paper will cover any concerns you may have over safety, security and control, and leave you with the expertise to choose your ideal solution!
Clearvision can help with cloud hosting and is partnered with Zendesk – whether you’re looking for help desk licences, branding, advice or migrations, simply get in touch with your needs.
Graphs and statistics from Software Advice.
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