Enterprise Grade Atlassian & Open Source Support

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Enterprise Grade Support

The unlimited support package built for the enterprise.

Atlassian Premier Support

Atlassian's Premier Support team is your dedicated resource for global support and priority escalation. 

Their dedicated senior support team are on hand to ensure downtime is reduced and you stay productive.

24/7 technical support for all of the Atlassian tools

This includes JIRA, Confluence, Bitbucket, Bamboo and more. All of your tools covered all of the time.

Unlimited support tickets

There's no limitation to the amount of support tickets your 3 named contacts can create. It's completely unlimited.

Enhanced SLAs

30 minute response times to all business-critical tickets, and as soon as 2 hours for non-critical questions.

This package covers:arrow

Atlassian Premier Support Pricing:

$35,000

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All prices listed in USD. Please contact us for pricing in other currencies. 

Looking for Open Source coverage?

Choose from these enterprise add-ons:

Unlimited Open Source Support

Add cover for the leading Open Source tools for complete peace of mind.

Now there's no need to rely on an internal resource for your important open source tools. The Unlimited Open Source package gives 10 of your named contacts access to the Clearvision's expert support team, 24/7.

From $6,000

Annual Upgrade Package

Let us make sure you keep up-to-date.

Forget upgrade headaches - let us take care of major release updates for you. With the Annual Upgrade Package you'll get 24 hours of consultancy time, ensuring updates are timely and down time is minimised.

From $6,000

Administration Upgrade

Let your work flow.

Get your administrative needs covered. Let us take care of your workflows, schemes, Confluence spaces and more with 36 hours worth of remote user administration (equivalent to 3 hours per month).

From $10,000

Annual Health Check

Support your critical tools.

Assurance guaranteed. With an annual health check from one of our consultants you can rest assured your most important tools are running optimally. The price covers 1 day on site with you at a time that suits you.

From $5,000