Managed Hosting

Allowing teams to focus on their work without having to worry about the tools

Managed hosting for Atlassian tools – the way you want it

Maintained by Clearvision’s expert teams 24/7/365 on both Infrastructure/Operating system and Application layers, our tiered offerings mean you retain admin access and full control over your configuration and plugins.

Full server editions of Atlassian solutions

Service Level Agreement for application uptime and support

Enhanced security and backup

Your own dedicated environment

Flexibility around Marketplace plugins and external user directories

Full control with admin privileges

Managed Hosting with Clearvision

Empower your teams to reach their full potential with Clearvision’s flexible, high performance hosting services for the Atlassian stack and other leading solutions.

Maintained by Clearvision’s expert teams 24/7/365 on both Infrastructure/Operating system and Application layers, our tiered offerings mean you retain admin access and full control over your configuration and plugins.

Click below to download the datasheet for more details on Clearvision’s hosting offerings.

Included as standard:

“Lights On” Management

Your tools are mission critical - don't risk downtime. We ensure your hosted applications are running 24/7/365.

Flexible Infrastructure

Our tiered hosting packages ensure the most appropriately sized environment is used and that it can easily grow as your requirements scale.

Multiple Servers

Application tier and data tier services and programs are hosted on multiple servers. This ensures increased reliability and performance of your Atlassian tools.

Patching and Monitoring

Our operations team will monitor your environment 24/7/365 and patch security and functional issues with the infrastructure / operating system and the application layer.

Backup and Disaster Recovery

Full nightly backups with a 30 day retention period as standard. In the unlikely event of a disaster, our support team will bring you back online.

Secure Architecture

Web, application and data tiers separated by firewalls (double firewall protection of your data).

Atlassian Hosting without the hassle

The entire Atlassian stack and leading solutions, supported and maintained by an Atlassian Platinum Solution Partner.

Unlimited Bandwidth

No bandwidth charged (fair usage applies).

Customer Support

Standard Pay As You Go support included to help with any activities covered in Clearvision Support Schedule.

Licensing Transfer

Leverage your existing Atlassian Server licensing in Clearvision’s hosted environment.

Clearvision Solution

TM Forum needed a managed solution that would be flexible and accessible for all members, as well as empowering its member organisations to collaborate effectively and efficiently at scale.

After consulting with its members, Confluence emerged as the clear winner to meet all of TM Forum’s requirements. Clearvision offered the expertise and experience to help implement smoothly.

“I wanted to thank the Clearvision team for their support before during and after the Confluence, JIRA and Crowd upgrade this past weekend. It went extremely smoothly, and the feedback from our users has been roundly positive. As you know, this is a mission critical platform for us, so smooth running is essential.”

– Richard May | VP, Technology & Community, TM Forum

Clearvision Hosting Packages

Covering customer needs from small businesses to enterprise organisations.

HOSTING PACKAGE	SUITABLE FOR	VIRTUAL HARDWARE (CPU/RAM/STORAGE)	SUPPORT HOURS INCLUDED (PER YEAR)
Bronze	Small setups 20 JIRA projects or 1,000 Confluence pages	2/4GB/100GB	5 for primary instance +1 hour for each additional instance
Silver	Medium installations 50 JIRA projects or 20,000 Confluence pages	4/8GB/200GB	10 for primary instance +1 hour for each additional instance
Gold	Large global instances 150 JIRA projects or 100,000 Confluence pages	8/16GB/400GB	15 for primary instance +2 hour for each additional instance
Platinum	Enterprise solutions 350 JIRA projects or 500,000 Confluence pages	16/32GB/800GB	20 for primary instance +3 hour for each additional instance

“The consultants that we had on site were very experienced. They were pretty quickly engaged and understood our environment and worked hard to achieve what we had requested. Furthermore, we managed to get much more done out of the consultancy, compared to what we had initially anticipated. Well done!”

European Banking Authority

Additional Storage Solutions

For customers with additional storage space requirements (typically required when customers make heavy use of large attachments).

Optional Services

With a team of enterprise ready Solution Partners, we’ve got your needs covered.

Additional Support

When additional Support hours are required for any activities covered in Clearvision Support Schedule.

Administration Support

Going beyond break/fix support, get an extra resource to complement the skills and capacity of your in-house team. This covers a variety of tasks from workflow changes through to custom field creation.

Data Migration

Clearvision’s expert consultants can help you migrate your data from your existing environments into your new hosting solution.

Licensing Management

Help managing your licensing needs, including purchases, upgrades, and renewals.

Health Check

Clearvision can deliver proactive Health Checks, performed by our Client Services team to optimise your hosted solutions.

Upgrade Package

Forget upgrade headaches – we’ll take care of release updates for you. Select from a range of upgrade support options, from a simple advisory through to a fully implemented support package where Clearvision handles the entire upgrade process.