Managed Hosting
Allowing teams to focus on their work without having to worry about the tools
Managed hosting for Atlassian tools – the way you want it
Maintained by Clearvision’s expert teams 24/7/365 on both Infrastructure/Operating system and Application layers, our tiered offerings mean you retain admin access and full control over your configuration and plugins.
Full server editions of Atlassian solutions
Service Level Agreement for application uptime and support
Enhanced security and backup
Your own dedicated environment
Flexibility around Marketplace plugins and external user directories
Full control with admin privileges
Managed Hosting with Clearvision
Empower your teams to reach their full potential with Clearvision’s flexible, high performance hosting services for the Atlassian stack and other leading solutions.
Maintained by Clearvision’s expert teams 24/7/365 on both Infrastructure/Operating system and Application layers, our tiered offerings mean you retain admin access and full control over your configuration and plugins.
Click below to download the datasheet for more details on Clearvision’s hosting offerings.
Included as standard:
“Lights On” Management
Your tools are mission critical - don't risk downtime. We ensure your hosted applications are running 24/7/365.
Flexible Infrastructure
Our tiered hosting packages ensure the most appropriately sized environment is used and that it can easily grow as your requirements scale.
Multiple Servers
Application tier and data tier services and programs are hosted on multiple servers. This ensures increased reliability and performance of your Atlassian tools.
Patching and Monitoring
Our operations team will monitor your environment 24/7/365 and patch security and functional issues with the infrastructure / operating system and the application layer.
Backup and Disaster Recovery
Full nightly backups with a 30 day retention period as standard. In the unlikely event of a disaster, our support team will bring you back online.
Secure Architecture
Web, application and data tiers separated by firewalls (double firewall protection of your data).
Atlassian Hosting without the hassle
The entire Atlassian stack and leading solutions, supported and maintained by an Atlassian Platinum Solution Partner.
Unlimited Bandwidth
No bandwidth charged (fair usage applies).
Customer Support
Standard Pay As You Go support included to help with any activities covered in Clearvision Support Schedule.
Licensing Transfer
Leverage your existing Atlassian Server licensing in Clearvision’s hosted environment.
Clearvision Solution
Clearvision Hosting Packages
Covering customer needs from small businesses to enterprise organisations.
| HOSTING PACKAGE | SUITABLE FOR | VIRTUAL HARDWARE (CPU/RAM/STORAGE) | SUPPORT HOURS INCLUDED (PER YEAR) |
|---|---|---|---|
| Bronze | Small setups 20 JIRA projects or 1,000 Confluence pages | 2/4GB/100GB | 5 for primary instance +1 hour for each additional instance |
| Silver | Medium installations 50 JIRA projects or 20,000 Confluence pages | 4/8GB/200GB | 10 for primary instance +1 hour for each additional instance |
| Gold | Large global instances 150 JIRA projects or 100,000 Confluence pages | 8/16GB/400GB | 15 for primary instance +2 hour for each additional instance |
| Platinum | Enterprise solutions 350 JIRA projects or 500,000 Confluence pages | 16/32GB/800GB | 20 for primary instance +3 hour for each additional instance |
European Banking Authority
Additional Storage Solutions
For customers with additional storage space requirements (typically required when customers make heavy use of large attachments).
Optional Services
With a team of enterprise ready Solution Partners, we’ve got your needs covered.
Additional Support
When additional Support hours are required for any activities covered in Clearvision Support Schedule.
Administration Support
Going beyond break/fix support, get an extra resource to complement the skills and capacity of your in-house team. This covers a variety of tasks from workflow changes through to custom field creation.
Data Migration
Clearvision’s expert consultants can help you migrate your data from your existing environments into your new hosting solution.
Licensing Management
Help managing your licensing needs, including purchases, upgrades, and renewals.
Health Check
Clearvision can deliver proactive Health Checks, performed by our Client Services team to optimise your hosted solutions.
Upgrade Package
Forget upgrade headaches – we’ll take care of release updates for you. Select from a range of upgrade support options, from a simple advisory through to a fully implemented support package where Clearvision handles the entire upgrade process.
VPN Connectivity
Integrate with your existing user directories behind your corporate firewall.
Custom Domain and Certificate
Use your own custom domain and SSL certificate.
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