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Senior Sales Executive

Senior Sales Executive

How would you like to work for a global Platinum Atlassian partner and one of the ‘Sunday Times 100 best small companies to work for’?

Clearvision is a multi-award winning company with an impressive global customer base, which specialises in Atlassian software, providing large enterprises and the public sector with consultancy, technical implementation, hosting, training and support packages for the Atlassian stack and more.

In addition to being dedicated to creating game-changing transformations for software development teams and living by the mantra; “enabling teams to reach their full potential”, we are also experts in remote working.

In return for your experience and enthusiasm, we offer you the opportunity to learn, grow and progress, as you help us support our impressive business growth plan.

Job Description

Role Purpose

The Senior Sales Executive is the sales front-line. This person is responsible for a considerable proportion of net new revenue of the company’s growth, by approaching potential prospects and existing customers with the goal of winning new business and maintaining a world class customer experience which will ultimately result in repeat business.

Your purpose is to grow and maintain our revenue base by making it easy and pleasant for our clients to do business with us and by encouraging them to purchase products and services they may otherwise have purchased elsewhere.

Your singular responsibility is to grow sales from your account opportunities. You must ensure that:-

  • You pursue balance between short-term sales results and longer-term client relationships.
  • All client contact information is recorded, in real time, in the Customer Relationship Management system (CRM).

Duties / Responsibilities

The greater proportion of your time will be spent on the telephone with existing or potential accounts, completing sales opportunities. You will also participate in short daily Work-In-Progress meetings.

You will build professional relationships with:

a) The Proposal Officer, who is responsible for converting complex Requests-For-Quotes into proposals. The Senior Sales Executive will pass every RFQ to the Proposal Officer unless the quote can be generated during the sales call. When appropriate, Sales will include the Proposal Officer on customer calls to simplify the hand-over.

b) The Customer Service Representative, who will process all orders and handle all quality issues. The Senior Sales Executive will hand over all orders for processing (an inbound enquiry is to be classified as an order if the client is already aware of the list of products and services that constitutes their order, even if price updates are required) and ensure that the Customer Service Representative has the information required to assume ownership of the issue. In the case that a Senior Sales Executive receives an enquiry with both a customer service and sales component, they will treat each component separately and will explain the benefit of doing so to the client. If Customer Service encounters a client that is uncertain about the products and services required to solve their problem, the Customer Service Representative will escalate the enquiry to Sales.

c) The Enterprise Salesperson. Any opportunity that a Senior Sales Executive is pursuing that has a critical requirement for an onsite visit, will be passed to the Enterprise Salesperson (in this case, the Senior Sales Executive retains ownership of the opportunity and organises the meeting and can attend remotely).

d) The Campaign Coordinator, who maintains a queue of opportunities for the Senior Sales Executive. The Campaign Coordinator will run campaigns to top-up the opportunity queue when it falls below its optimal size. In order to stimulate the creation of new opportunities, the Senior Sales Executive must close existing opportunities by either winning or abandoning them. If you notice your opportunity queue drop below the optimal size, then it is your responsibility to notify the Campaign Coordinator and the Sales Manager so they can replenish your opportunity queue.

You will need to:

  • Use LinkedIn to network.
  • Use LinkedIn to share campaign messages.
  • Use LinkedIn to contact people in your ‘opportunity queue’.
  • Use LinkedIn to share your personal thoughts on the industry.
  • Share with your Sales Manager (who will feed into the Campaign Committee), if you find a person or company on LinkedIn/the internet who you feel is a good potential customer for Clearvision.
  • Only contact people (via phone/email/LinkedIn) in your opportunity queue.
  • Pass all ‘inbound requests’ to the Campaign Coordinator (who will add this opportunity to a queue of the team).
  • Pitch the message as per the Campaign Kick -Off meeting with your Sales Manager.
  • Participate in 2 x 2 hour protected calling times per day.
  • Focus on your own opportunity queue.
  • If you find someone on LinkedIn who you feel is a good potential customer for Clearvision you will share this with your Sales Manager (who will feed this into the campaign committee).
  • Clearvision will provide you with a queue of opportunities, along with sales materials which support the end to end sales process.
Essential Skills/Experience 
 
Your application will only be considered if you meet the following:-
 
  • Minimum of four years knowledge and hands-on commercial work experience in IT Sales
  • At least 18 months experience selling Atlassian solutions.
  • Previous work experience in telephone-based selling.
  • An understanding of using video-type solutions to run remote meetings

Desired Skills/Experience:-

Your application will be prioritised if you meet any of the following:-

  • Knowledge of SaaS products and their benefits would be an advantage
  • Knowledge of Salesforce would be an advantage.
  • Experience at telephone-based selling, would be an advantage.

Person Specification

  • Open-minded to a modern sales approach.
  • Able to self-motivate and manage your own time effectively.
  • Strong team player.
  • Thrives under pressure.
  • Comfortable in a fast-paced start-up environment.
  • Capable and a problem solver.
  • Show  demonstrable and  confident presentation skills.
  • Excellent organisational skills.
  • Results-driven.

Remuneration

Competitive package depending on experience, paid gross per annum, plus benefits including; pension plan, life insurance, fully comprehensive health care plan and discounted gym membership, cycle to work scheme, car salary sacrifice scheme, paid ‘volunteer’ days, buy-back holiday plan, free books, flexible working hours and when in the office; free parking, free daily breakfast, casual office dress code  and more.

Location

Remote-based (home-working) with some infrequent travel to Clearvision’s UK Southampton office depending on your location.  Please note, you must have a professional home working environment (eg. separate home office) and with reliable broadband.

Please Note

  • This is a full-time / part-time / fixed-term contract position.
  • A pre-interview skills-based digital assessment may be required prior to final interview.
  • If you do not hear back from us within 14 days please be advised that you have not been shortlisted on this occasion.
  • Clearvision is committed to a policy of Equal Opportunity.
  • Passing probation will be determined when you can confidently complete every part of your role without the need for additional support.
  • We retain candidate data for a period of six months as standard, however you have the right to request that we remove your details from our systems completely.

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Location

Southampton, UK

Unit 15 Chalcroft Business Park, 
Burnetts Lane, 
Southampton, 
SO30 2PA

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