Ninja Guide to Jira Service Management
New to Jira Service Management? If you want to get started but don’t know where to start, this ninja guide is for you.
Here’s what you’ll learn
- Configuring your project.
- Getting SLAs sorted.
- Queues and reporting.
- Automating simpler tasks.
- Knowledge base.
- Working with tickets.
- Advanced learning.
Ninja Guide To Jira Service Management
This guide will ensure you become a NINJA in the Atlassian application that makes categorising service requests, incidents, problems, and changes easier. It was written by ITIL certified subject matter experts with 20+ years of experience in ITSM who are trusted by thousands of Atlassian customers worldwide.
Organise and prioritise requests in a single place and keep your team on track and aligned with goals (Service Level Agreements).
This guide is part of our ninja series to Atlassian tools. Check out our 30-Minute Ninja Guide to Jira Basics, Jira Work Management, and Confluence!
