White Papers & Guides

Our consultants understand your business and can help implement, assess, or migrate your applications with maximal benefits and minimal risk, no matter what is the platform of your choice – Atlassian Cloud or Data Center.

Service Teams

Service Teams 101

Straighten up your service and make life easier for service teams, with Clearvision. Service Teams 101 White Paper.


The New ITSM

A guide to Enterprise Service Management (ESM) and the future of service teams.

Modernising At Scale White Paper

Modernising at Scale

With the digital transformation of government, public sector organisations need to embrace the tools and services that will help them save time and money. In this white paper, we’re sharing some of the lessons from our work with a variety of government bodies. Learn how to modernise and collaborate more effectively.

Git 201 White Paper

Git 201 – Beyond the Basics

What you’ve always wanted to know about Git but were too afraid to ask
Git 201 is your guide as you explore Git’s more complex functionality, written by Clearvision’s experts – the people who use Git every day. Download the guide and dive in!

Git 101 White Paper

Git 101 – The Ultimate Guide

Essential guide to the basics – This simple guide will give you everything you need to get started with Git. Simply fill in the form to receive your guide instantly via email. Informative, concise and easy to digest, contact us if you have any questions after reading through the subject most relative to you.

Performance At Scale White Paper

Performance at Scale: Jira Data Center

This white paper will help you get to grips with what we mean when we talk about “performance at scale”, and give you the advice and information you need to achieve it. Get to grips with Jira Software Data Center and ensure your teams never get blocked by unexpected downtime or slow response times again!

Right Service Desk White Paper

How to Choose the Right Service Desk Solution

How do you choose the right service desk software? There’s plenty of competition in the Service Desk market — and rightly so. The Service Desk is your organisation’s front line. User satisfaction and brand reputation depend heavily on your Service Desk and your agents, so it’s important to get it right.

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