What is IT Service Management
How IT teams manage the end-to-end delivery of IT services to customers.
Here’s what you’ll learn
- ITSM vs ITIL vs DevOps.
- The importance of ITSM.
- ITSM processes.
- ITSM software and tools.
What is IT Service Management
In this guide, learn how IT teams manage the end-to-end delivery of IT services to customers.
ITSM stands at the centre of modernising organisations. As the rise of software-powered
service accelerates, IT service teams are enabling employees and teams across organisations to deliver value faster. The role of IT has transformed from supporting the business to differentiating it. It’s time to move towards approaches to ITSM that emphasise collaboration, ease of use, and faster value delivery.
