Ninja Guide to Jira Service Management

White Paper


Ninja Guide to Jira Service Management

New to Jira Service Management? This white paper is for you if you want to get started but don’t know where to start.

Fill in the form below and become a NINJA in the Atlassian application that makes categorising service requests, incidents, problems, and changes easier. Organise and prioritise requests in a single place and keep your team on track and aligned with goals (service level agreements).

Created by Atlassian Administrator Dan Tombs, you’ll get an introduction to the product, guidance on getting started, configuring a project, and sorting SLAs. You’ll also learn about queues and reporting, how to automate simple tasks, knowledge base tips, working with tickets, and advanced courses.

This guide is part of our ninja series to Atlassian tools. Check out our 30-Minute Ninja Guide to Jira Basics, and keep your eyes peeled for future editions on Jira Work Management and Confluence!


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