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itsm Library

Browse articles, white papers, training and case studies by category

Jira Software Administration (Cloud)

This Jira Software Administration training course explores how Atlassian Jira Software can be tailored to meet specific needs with...

Jira Service Desk Administration (Cloud)

Clearvision's Atlassian Jira Service Desk Cloud Administration training course provides a deeper knowledge of the features and functionality of...

PPM – Solutions

PPM PROJECT PORTFOLIO MANAGEMENT As an Atlassian Platinum Solution partner, we can add value to your Project Portfolio Management...

Jira Service Desk Essentials (Cloud)

This Clearvision Atlassian Jira Service Desk Essential training course provides an understanding of the features and functionality of Service...

PPM – Solutions

PPM PROJECT PORTFOLIO MANAGEMENT As an Atlassian Platinum Solution partner, we can add value to your Project Portfolio Management...

A Company Is But A Product Of Its Service Desk, How It Is Set Up, It Becomes.

“A man is but the product of his thoughts; what he thinks, he becomes.” - Gandhi

Your guide to ITSM acronyms

All those acronyms can get confusing. That’s why we’ve created a breakdown list of all your ITSM terms explained!

ITSM Help, This Way

Whether you’re a seasoned user looking for more information around ITSM, or you’re thinking about buying it, Clearvision can...

Enterprise Service Management, in a Nutshell

Now that more businesses are starting to recognise the pan-enterprise opportunities of ITSM, the industry is calling it “enterprise...

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