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service-desk Library

Browse articles, white papers, training and case studies by category

Atlassian announce new templates & workflows for Jira Service Desk

Jira Service Desk began six years ago as a version of Jira for IT departments; now Atlassian has released...

Atlassian advisory: Critical severity affecting Jira Service Desk & Data Center Revealed

Atlassian announced a critical severity security advisory affecting both Jira Service Desk Server and Data Center.

Jira Service Desk Essentials (Cloud)

This Clearvision Atlassian Jira Service Desk Essential training course provides an understanding of the features and functionality of Service...

Confluence Essentials (Cloud)

This Atlassian Confluence Cloud Basics Training course explains how WIKI products in general, and Confluence in particular, help organisations...

A Company Is But A Product Of Its Service Desk, How It Is Set Up, It Becomes.

“A man is but the product of his thoughts; what he thinks, he becomes.” - Gandhi

Agile with Jira Essentials (Cloud)

This Agile with Atlassian Jira Cloud training course gets you to grips with project management within Jira. Make it...

Jira Service Desk or ServiceNow, What’s Your Solution?

So, you need a service desk solution?

ESRF – Spend more on science, and less on Jira licensing

ESRF chose Clearvision’s proactive approach to keep their licensing costs down. Everytime they wanted to test a new product,...

Clearvision News 0.1 – Summit, JiraOps, OpsGenie, price rise and more!

Watch our video for the latest from the Clearvision world.

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