New Incident Management Features for Opsgenie

The news comes after heavy investments were made by the product team to improve incident management functionalities within the platform.

New Incident

Streamline incident response processes

Improvements over the past year were developed to empower customers to streamline incident response processes.

As a result of these efforts, Atlassian announced the addition of incident management features for all Opsgenie customers on the latest paid plans — Essentials, Standard, and Enterprise.

Customers currently on paid plans should note there is no additional charge or change required for use of the new features. However, those on free or legacy plans will need to upgrade to the current plan pricing to obtain access.

Used by teams who operate always-on services

Teams who operate always-on services ensuring every major incident is responded to quickly and efficiently, will be able to benefit from deeper integrations and more.

Chart Blog

Atlassian is also working on deeper, more flexible, and meaningful integrations with some of their other products including Jira Software, Jira Service Desk, and Bitbucket.

At Atlassian Remote Summit, several new and improved integrations and features to help customers respond, resolve, and learn from incidents faster were announced.

You can read more about what was revealed at Atlassian Remote Summit here.

Don’t forget

Clearvision’s agile IT Ops team were using Opsgenie before the Atlassian acquisition.

We provide ‘Pay As You Go’ Support for Atlassian tools, with flexible solutions to meet the needs of every business.

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